What types of services do you provide?
We specialize in secure document shredding, hard drive destruction, records storage, and equipment storage. We handle sensitive documents, confidential files, electronic media, and provide compliant destruction with full chain-of-custody documentation.
We serve clients in Indiana, Illinois, Wisconsin, Ohio (Cincinnati), Kentucky (Louisville, Henderson, Owensboro), and Missouri (St. Louis).
Are your services compliant with regulations?
Yes. We operate in full compliance with HIPAA, FACTA, GLBA, NAID AAA standards, and state regulations. You'll receive a Certificate of Destruction for every job to keep your records audit-ready.
Can you provide proof of destruction for sensitive materials?
Yes. We issue a Certificate of Destruction for all shredded documents and destroyed hard drives (including serial numbers for drives), ensuring you have documentation for compliance and audits.
Do you outsource or subcontract your services?
No. Unlike some national chains, we never outsource. Our trusted, background-checked team members handle every pickup and destruction, so you always know who's entering your facility.
What's the difference between plant-based and mobile on-site shredding?
Plant-based shredding means we securely collect your documents and shred them at our state-of-the-art facilities. This service is available throughout our entire five-state coverage area and is our most cost-effective option. Mobile on-site shredding brings our shredding truck to your location so you can witness destruction in real-time – this premium service is currently available only in Central Indiana. Both services provide the same security, compliance, and certificates of destruction.
How often do you pick up documents for shredding?
We offer flexible pickup schedules – from one-time purge projects to daily, weekly, or monthly recurring service – tailored to your business needs.
Do you provide containers for document collection?
Absolutely. We supply lockable consoles, bins, and secure containers that can be placed throughout your facility for ongoing document collection and scheduled service.
Can I drop off documents for shredding instead of scheduling a pickup?
Yes. We welcome drop-offs during normal business hours at our secure facilities. Visit our locations page for details.
Do you offer mobile shredding?
Yes, but only in Central Indiana (Indianapolis, Franklin, Greenwood, and surrounding areas). For all other areas in our five-state territory, we provide plant-based shredding with secure pickup and destruction at our facilities.
What's your record storage like?
Our secure storage facilities feature 24/7 video surveillance, climate control options, and organized indexing systems. You maintain complete access to your stored materials whenever you need them.
Do you serve businesses outside of traditional offices?
Yes. In addition to corporate offices and professional firms, we work with healthcare providers, schools, government agencies, financial institutions, retail businesses, and home-based clients needing secure shredding or storage.
Just contact us for a free quote. We'll review your needs, recommend the right services, and set up your pickup or storage plan.
Do you also handle medical waste disposal?
Medical waste, sharps, pharmaceuticals, and other regulated waste streams are managed by our sister company,
Medical Waste Solutions. They specialize in compliant disposal of biohazardous materials, OSHA training, and healthcare waste management.
What's the difference between Retain & Shred and Medical Waste Solutions?
Retain & Shred protects sensitive information through shredding and secure storage, while Medical Waste Solutions manages regulated waste streams like sharps, biohazard materials, and pharmaceutical waste. If you need medical waste disposal or compliance training, you'll be directed to Medical Waste Solutions.
Will Medical Waste Solutions also provide Certificates of Destruction?
Yes. Medical Waste Solutions provides all required manifests and Certificates of Destruction for regulated waste disposal, keeping you compliant and audit-ready.
Do you provide dumpsters or general trash hauling?
Trash hauling is handled through our sister company, Dirty Dog Dumpster. They provide roll-off dumpsters and hauling services for commercial waste, construction debris, and residential cleanouts.
How do I know if I should call Retain & Shred or Dirty Dog Dumpster?
Retain & Shred: For confidential document shredding, hard drive destruction, records storage, and secure data management.
Dirty Dog Dumpster: For general waste, roll-off dumpster rentals, bulk trash removal, and non-confidential cleanouts.
Can I use both services together?
Absolutely. Many clients use Retain & Shred for confidential document purges and Dirty Dog Dumpster for general office cleanouts or renovation debris. We make it easy to coordinate services across our family of brands
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